At DriveXAssam, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and car rental services.
1. Information We Collect
When you interact with our website or use our services, we may collect the following types of information:
Personal Information: Name, email address, phone number, address, driver’s license details, and payment information.
Booking Details: Vehicle preference, rental duration, pickup/drop-off locations, and special requests.
Device and Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies and similar technologies).
2. How We Use Your Information
We use your information for the following purposes:
To process your bookings and payments.
To verify your identity and eligibility to rent a vehicle.
To communicate with you about your reservation and respond to inquiries.
To improve our website, services, and customer experience.
To send promotional offers or updates (you can opt out anytime).
To comply with legal obligations and ensure safety.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following situations:
With trusted third-party service providers (e.g., payment gateways, email providers) who help us operate our business.
When required by law, regulation, or legal process.
To protect the rights, property, or safety of DriveXAssam, our users, or the public.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data (subject to legal retention obligations).
Withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us .
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
DriveXAssam
Location: Tezpur, Assam, India
